How ZimBuyer Works
Shop for loved ones in Zimbabwe in four simple steps
Choose groceries, hampers, gifts or supported services, tell us who should receive them, and complete payment securely online.
- 1
Choose products
Browse categories or search, then add the products and quantities you need.
- 2
Add recipient details
Enter the recipient’s Zimbabwean phone number, address and a useful landmark.
- 3
Select delivery
Choose an available delivery option for the recipient’s location.
- 4
Review and pay
Check the order, delivery details and total before completing secure payment.
Delivery and fulfilment
- Provide a working Zimbabwean phone number and complete delivery address.
- Delivery timing depends on location, stock, preparation and operating conditions.
- Electronic services such as airtime may be fulfilled separately from physical products.
| Delivery location | Delivery fee |
|---|---|
| Harare, Bulawayo & Gweru | $7.50 |
| Norton, Ruwa & Chitungwiza | $10.50 |
Payment and order updates
- Available payment methods are displayed securely during checkout.
- Review phone numbers, account references and recipient details carefully before paying.
- We provide order or delivery updates using the contact details supplied.
Common questions
Can I order from outside Zimbabwe?
Yes. ZimBuyer is designed for customers abroad who want to support family and friends in Zimbabwe.
What happens if an item is unavailable?
We will contact you where necessary to agree on a suitable substitute, adjustment, credit or refund.
Can I change an order after payment?
Contact us as soon as possible. Changes may not be possible once sourcing, preparation, dispatch or electronic processing has started.
Can someone help me place an order?
Yes. Contact our support team if you need help finding products, choosing delivery or completing an order.
Need help?
Ask a question before ordering or send us the details of what you need.